Did you have the machine worked on recently? Did you buy the machine used?
Did you buy the Microsoft product new from a store? If you bought a reta. My game, The Sims 2 Double Deluxe has what you call a bug in it that did not appear until one day when I was playing because we had all the expansion packs and the pets disappeared from the game and I went and uninstalled and reinstalled, but I still get white things where trees, shrubs or landmarks should be. How do I fix it? After installing Double Deluxe install the expansions you have in this order. 015 012The Sims 2' Expansion Pack Order 015 012 015 012'The Sims 2 University' 015 012'The Sims 2.